General terms and conditions

  1. All our invoices are net payable to Herzele, no later than 30 days after the invoice date, either by cash or by bank transfer to the account number indicated on the front.
  2. An agreed interest rate of 1.5% is payable each month starting from the due date of the invoice and without prior notice.
  3. Without prior notice of default, independent of the agreed interest rate, and subject to one month lapsing after the invoice date, an incontestable 10% compensation flat rate shall be payable, to a minimum value of EUR 40. This shall not affect any other rights, claims, compensation and/or interests.
  4. Our price offers are never binding and can be changed by the seller at any time, subject to notification of the purchaser by standard mail.
  5. Entrusting orders to sellers automatically constitutes acceptance of our general terms and conditions of sale.
  6. For any claim to be deemed valid, it must reach us within 8 days of the invoice date by registered mail.
  7. Sellers are not liable for any consequences, no matter their nature, incurred because of improper use of the device or its incorrect operation because of any defect.
  8. Our suppliers’ warranties are usually in force for six months against all material and manufacturing defects and will entail free replacement of any parts recognised as faulty by the manufacturer, excluding any other form of compensation. Working hours, travel costs, shipping costs and legal fees shall be borne by the customer.
  9. Only the General Terms and Conditions of Sale set by our manufacturers/suppliers apply. As a result, any purchaser’s General Terms and Conditions of Sale, whether stated in their commercial documents or not, will not be deemed valid.
  10. Our quoted delivery times are given in good faith. Delivery beyond these quoted times shall never entitle any customer to compensation for non-compliance.
  11. Customers are assumed to have examined or seen the goods in operation, as well as checked their quality, prior to purchasing. As all specifications pertaining to performance, life span, capacity, quality produced, consumption, etc. of purchased goods are subject to local conditions, these can never be the subject of any dispute and are provided for informational or comparative purposes only.
  12. Any damages incurred resulting from the transport of the goods ordered, including those delivered free domicile, shall be borne by the recipient.
  13. Any related disputes shall fall under the exclusive jurisdiction of the Commercial Court of Oudenaarde, as well as the Justice of the Peace of Herzele.
  14. In the event of cancellation of the sale by the purchaser or non-payment of the 10% deposit within 15 days of the purchaser signing the purchase order, the seller shall be entitled to claim compensation equal to 30% of the total order amount.
  15. The delivered goods remain our property until full payment of the purchase price, both in principal, interest and costs. The customer is prohibited from reselling, pledging or assigning the claim on the delivered goods before the purchase price has been paid in full.